Arab eContent Award

Winners

e-Government & Institutions

Empowering citizens and serving public services clients; fostering quality and efficiency of information exchange and communication services in governmental and public administrative processes; strengthening participation of citizens in information society decision making.

Kingdom of Bahrain – eGov Portal

Media Format	broadband/online www.bahrain.bh
Producer	e-Government Authority, Kingdom of Bahrain
Contact	iabdulrahman@ega.gov.bh zasfour@ega.gov.bh
Country	Kingdom of Bahrain
Description of the product/ project	In order to achieve the vision of the Kingdom of Bahrain, the kingdom has identified various delivery channels for providing the eServices to the citizens. One of the prime channels identified is the national portal for the Kingdom. The eGovernment portal www.e.gov.bh was commissioned on 23rd May 2007 by the Deputy Prime Minister HE Sheikh Mohammed Bin Mubarak Al Khalifa. The portal is being managed by the eGovernment Authority (eGA). As part of the Kingdom of Bahrain’s national strategy to execute the comprehensive e-Government programmes and under the patronage of H.E Sheikh Ahmed Bin Ateyatala Al Khalifa, Bahrain’s Minister of Cabinet Affairs, the eGA announced and unveiled a new simplified portal address www.bahrain.bh in November 3rd 2008. As a result of a customer survey that revealed the difficulty of memorizing the old address by the customers. The eGovernment Portal is a ‘one stop shop Portal’ and is the key service delivery channel for individuals, business, tourist and government, which integrates and provides all types of services ranging from informational to transactional under one single umbrella.
Jury Evaluation	The eGovernment Portal of Bahrain is an excellent example of ‘one stop shop’ for delivery of key government services for individuals, business, tourist and government through a single online channel. In addition to the e-services the portal provides comprehensive online information on government rules and regulations, agencies and directories, forms and other useful information resources like citizen / customer charters of key ministries. The national portal charter which is available in Arabic and English is aligned with Bahrain Strategic Vision 2030 to provide informational, interactive and transactional services, including online payment facility and a platform for customers to give their feedback and participate in framing government policies.

Royal Court Affairs - Mobile Recruitment

Media Format	Mobilecontents
Producer	Royal Court Affairs (RCA)
Contact	nmabadri@gmail.com
Country	Oman
Description of the product/ project	An Electronic Evaluation System receiving Job Applications through SMS (SHORT MESSAGING SYSTEM).
Jury Evaluation	The Oman Royal Court Affairs (RCA) has implemented a highly innovative application using mobile technology to help its citizens have an effective employee recruitment process. Every job application is processed in 5 seconds and concludes the recruitment process in about two weeks. The system simplifies filtering of candidates by integrating National Manpower Register with a mobile based employee application, screening and short listing process. Results of automated screening process are forwarded via SMS . The mobile recruitment system automates the entire employee short listing procedure to save time, cost and effort in comparison to the manual process that takes months.

Abu Dhabi Government Portal

Media Format	broadband/online www.abudhabi.ae
Producer	Abu Dhabi Systems and Information Centre
Contact	khaled.almazrouei@ adsic.abudhabi.ae
Country	United Arab Emirates
Description of the product/ project	The Abu Dhabi e-Government Portal provides a centralized electronic gateway for Emirate-wide information dissemination between the Abu Dhabi Government and its customers. The Portal provides citizens, residents, visitors and businesses with a single point of access to more than 700 services, many of which are already available as transactional online services. The Portal exists to fulfil specific objectives in keeping with Abu Dhabi’s vision of providing world class e-Government services: Providing Abu Dhabi’s citizens and residents with a centralized location to obtain guidelines and access to Government information and services 24 hours a day, 7 days a week Offering Abu Dhabi Government Entities (ADGE) a secure, Government-wide platform to publish their services and utilize available resources Providing ADGEs with an e-Government Interoperability Framework that simplifies service offerings and enables cross-department service integration.
Jury Evaluation	The Abu Dhabi e-Government Portal provides a centralized electronic gateway for Emirate-wide information dissemination between the Abu Dhabi Government and its customers. The Portal provides citizens, residents, visitors and businesses with a single point of access to more than 700 services, many of which are already available as transactional online services. The Portal exists to fulfil specific objectives in keeping with Abu Dhabi’s vision of providing world class e-Government services: Providing Abu Dhabi’s citizens and residents with a centralized location to obtain guidelines and access to Government information and services 24 hours a day, 7 days a week Offering Abu Dhabi Government Entities (ADGE) a secure, Government-wide platform to publish their services and utilize available resources Providing ADGEs with an e-Government Interoperability Framework that simplifies service offerings and enables cross-department service integration.

Waqf Information Center: Waqfic (Jury Distinction )

Media Format	broadband/online www.awqaf.org/waqfic
Producer	Kuwait Awqaf public Foundation
Contact	imanora@gmail.com
Country	Kuwait
Description of the product/ project	In Islam, Awqaf (Endowment; Trust) is the science of charity concept through which Muslims donate to an official institute which tries to grow the amount by investing donations. such as buying land, building households, then runs it as a property, and collects rent revenues which is then spent as ongoing charity...etc. This charity concept "Awqaf" has many aspects, rules and regulations to be followed in managing this charity. The project aims to increase awareness about Waqf and how useful it is for mankind to secure continuous donations, it also aims to find a tool for researchers in the Waqf Science , librarians , in addition to students, scholars of the subject of Al Waqf such as law students, post graduates in the field of Waqf and endowment, and the downers themselves. This project is available in several languages such as Arabic and English, where it was established as information sources with special references relied on direct access to information by all available means. This portal is a leading information source for the science of waqf.