e-Business
- Batelco Annual Report
- Gulf Air
- BBK Online
- Bahrain GP
- Customer Interaction Manager
e-Business Contents are:
Support and optimization of business processes, creation
of new business models in e-commerce, business (B2B),
Internet security and other areas, supporting SME’s in the
marketplace.
Batelco Annual Report 2006
Batelco |
Original
Title 
التقرير السنوي لشركة بتلكو 2006
Media Format
offline/DVD, CD-ROM or
video materials
PRODUCER
Mr. Shehzad Aamir
Contact
aamir@vahidassociates.com |
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Description of the product/ project
>The Batelco Annual Report 2006< not only details the highlights
of key initiatives taken by the company and financial statements for the respective financial year, but also celebrates its 25th
anniversary as Bahrain’s leading telecommunications company serving corporate, government and consumer segments in the most
liberalized and competitive market in the Middle East. This project cherishes its core values of investing for a brighter future, inspiring for a better way of life and caring for its community.
Jury Evaluation
>The Batelco Annual Report 2006< is very rich and informative
informative about the services and products provided by the company. The interface is very attractive and user-friendly; the
services are well categorized such as B2C and B2B.
Gulf Air
Description of the product/ project
>Gulf Air< has re-launched its website with a host of
new features and more organized content making it
easier and more convenient for customers to browse,
plan and book their travel and purchase tickets online.
Jury Evaluation
>Gulf Air< is a very professional business corporation
environment to find out offers and promotions. The homepage provides further categorization to visitors as
well as region selection. The new structure of the website is aesthetically pleasing. The content is
comprehensive and provides customers with all details.
BBK Online
Description of the product/ project
>BBK< offers its customers ‘anytime, anywhere, anyhow banking’
through bbkonline.com, thus empowering them to conduct 24X7
banking by having almost all of the Bank’s conventional services available online. Customers can also access their personal account counter and conduct retail and card based banking transactions
online and much more in a highly secure online environment.
Jury Evaluation
>BBK< BBK Online offers very comprehensive content and various
services online which allows customers to carry out their most
require online transactions. With changing their brand identity, BBK
Online changed the portal website which included additional personal services to their clients along with the online financial services that already provided. The content is fully comprehensive
and bilingual; a new SMS service channel was added.
Bahrain GP
Description of the product/ project
>BahrainGP< website is a promoter of the Bahrain
International Circuit, as it upholds the facility as a catalyst
for the future growth of the economy and the foundation
for a string of innovative investments.
Jury Evaluation
>BahrainGP< is very attractive and well structured. The black background is very eye-catching; the content is
informative with user-friendly interface. The high
resolution imaging appeals to the visitors which can be
considered as an advantage. The countdown of coming
events is smart technique used to attract the eye-focus.
eTicketing is one of the benefits for the both clients and
providers.
Customer Interaction Manager
Description of the product/ project
>Customer Interaction Manager< by Invita, is a web based application
built on a world class, object oriented, multi tenant architecture. It has been designed keeping in mind the different media – phone call, SMS,
email and video call as well requirements of both contact center and workflow management. It integrates as e-payment options into the CIM
application, allowing you to manage your enterprise’s marketing, sales,
order management and customer care with just a computer and internet
connection. It can be fully customized to suit the dynamic business needs of a customer as well as integrate with the customers existing
applications and databases. A one-stop solution that can transform the way business is handled right now.
Jury Evaluation
>Customer Interaction Manager< supplies information about the customers for the users, and provides a complete track of the customers
history, enabling the users to provide better support. The application is
built on thin client technology that eliminates the need of installing and configuring costly servers, upgrades or customization. It helps the
service units to keep their customer up-to-date on request by providing step progress though SMS. The application has a straight forward
interface with easy navigation.
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